ThinkVault Tools
Contact Us
Found a calculation issue, outdated data or a tool you would like added? Email us.
Last updated: 19 October 2026
Email & Bug Reports
Email Email us. For a calculation issue, include the tool URL, example inputs, the displayed result and your expected result or source. Do not send passwords, member details or bank records.
Response Times & Fix Workflow
We review incoming messages every business day and typically reply to general inquiries within 1 to 2 business days. Reports involving formula accuracy, public holiday schedules, or regulatory threshold updates are prioritized for code review and automated unit testing, with verified fixes generally deployed within 24 to 48 hours.
Partnerships, citations and privacy
For advertising inquiries, custom enterprise calculator licensing, media citations, or data privacy requests under the Hong Kong PDPO, EU/UK GDPR, or California CCPA, please include 'Partnership' or 'Privacy Request' in your email subject line so we can route your message to the right team member.